1. Order Processing

All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

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2. Delivery Time

We deliver across Pakistan with the following estimated delivery times:

• Major Cities: 2–4 business days
• Other Cities & Remote Areas: 3–7 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

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3. Shipping Charges

• Standard Shipping: Charges are calculated at checkout based on your location.
• Free Shipping: Available on orders above Rs. ____ (optional—fill if applicable).

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4. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email so you can monitor your delivery status.

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5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) all over Pakistan. Please ensure you have the exact amount ready at the time of delivery.

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6. Delivery Attempts

Our courier partner will make 2–3 delivery attempts. If the order is not received, it may be returned to us.

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7. Delays & Issues

While we strive to deliver on time, delays may occur due to unforeseen circumstances. If your order is significantly delayed, please contact our support team.

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8. Incorrect Address

Please ensure your shipping address and contact details are correct. We are not responsible for delays or failed deliveries due to incorrect information.

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9. Damaged or Missing Items

If you receive a damaged or incomplete order, please contact us within 24 hours of delivery with photos as proof.